F.A.Q.

FREQUENTLY ASKED QUESTIONS

WE HAVE THE ANSWERS

What do I have to do to get a medical marijuana recommendation?

You must be personally examined by a state-licensed medical marijuana doctor, like ours at Marijuana Care Clinic, whom will review your personal medical records to verify that you have a qualifying condition. We require you do be diagnosed by a treating physician such as a primary doctor, therapist, chiropractor, etc. prior to coming to our clinic for all we do is medication management aka recommending medical marijuana. The doctor will determine if your qualifying condition is sufficient and that the potential benefits of taking medical marijuana outweighs the risks. The doctor then registers you in the Medical Marijuana Use Registry so that you can receive a medical marijuana card.

What is a medical marijuana care card and how do I get one?

A medical marijuana card is a photo ID card issued by the Florida Department of Health. When you go to a medical marijuana treatment center you must provide a Medical Marijuana Use Registry identification card to obtain medical marijuana, or a marijuana delivery device. The card may also be used to verify that a patient or legal representative is in the Department of Health’s Medical Marijuana Use Registry.

Once your doctor has registered you with the Florida Medical Marijuana Use Registry, you can apply for a medical marijuana card. You will receive an email with a link to fill out the application on the Office of Compassionate Use website. Your application will be reviewed and, if approved, a medical marijuana card will be sent to you through the mail.

Allow 10 business days for the review of your application. There is a $77.75 application fee.

Note: You can only receive a card by going through the registration process with a qualified physician, and then applying online.

What is the Medical Marijuana Use Registry?

The Medical Marijuana Use Registry is a secure, online database of ordering physicians and qualified medical marijuana patients. It is maintained by the Florida Department of Health’s Office of Medical Marijuana Use.
It is accessible to ordering physicians, law enforcement, dispensing organization staff, and Office of Medical Marijuana Use staff. 

mmuregistry.flhealth.gov

Can I renew my recommendation/prescription for medical marijuana?

Yes. After the initial 210 day recommendation/prescription, you will have to renew every 210 day’s continuously to have an active prescription in the medical marijuana registry system.

To maintain an active Medical Marijuana Use Registry identification card, a patient and/or legal representative must annually submit a renewal application, along with the application fee and any required accompanying documents to the department forty-five (45) to fifteen (15) days prior to the card expiration date.

To review, the recommendation/prescription is renewed every 210 days and the medical marijuana card is renewed yearly.

How much does a medical marijuana renewal cost?

Our renewal fee is $149 for follow up and transfer patients for the 210 day recommendation/prescription. The renewal is required by the state of Florida every 210 days (approximately 7-months) to keep your recommendation/prescription active.  A New Patient Visit is $159, also for a 210 day recommendation/prescription. Keep in mind, the medical marijuana state license/card is a separate $77.75 yearly fee paid directly to the Department of Health.

Our recommendations include all routes of administration: Smokable, Inhalation, Edibles, Sublingual, Oral and Topicals. 

What is your refund policy?

No refunds will be provided if you use your 210 day recommendation or have been approved by the Department of Health. We will not issue a refund after 30 days. If you do not get approved by the Department of Health, we may issue you a refund since you will not be able to use your recommendation without an approval. The Department of Health $77.75 fee is a state fee and the state does not provide refunds for this fee, even if you do not get approved. Due to the high demand of patients waiting to be seen, there is a $25 fee for any no-show or cancelled appointment with less than a 48 hour notice.

What qualifications are required for a caregiver of a medical marijuana patient?

A caregiver must be 21 years old, and complete a caregiver certification course along with the state application fee for their caregiver medical marijuana card of $77.75.  The caregiver must have valid documentation proving relation or caregiver status if they are not a parent or guardian.

The caregiver must be the patient’s legal guardian or have a medical power of attorney.

No more than one caregiver may be designated for each patient, unless that patient is a minor or the patient is in a hospice program. Only one patient can be assigned to one caregiver.

The caregiver will be registered along with the patient in the Medical Marijuana Registry, and will receive a medical marijuana card which must be presented with a photo ID when picking up or signing for a medical marijuana prescription, which again, will be $77.75 yearly.

Do I have to be a Florida Resident? If so, how do I prove I am?

Yes, you MUST be a Florida Resident.

If you are full time Florida resident then you must bring a valid Florida Drivers License or Identification Card. Please, make sure your Florida Driver’s License or ID has your current address on it for we will not be able to edit the address, the Department of Health links your address to the Department of Motor Vehicles.

If you are a seasonal Florida resident, you must show a photo ID along with a copy of two of the following documents:

  • A deed, mortgage, monthly mortgage statement, mortgage payment booklet or residential rental or lease agreement.
  • One proof of residential address from the seasonal resident’s parent, step-parent, legal guardian or other person with whom the seasonal resident resides and a statement from the person with whom the seasonal resident resides stating that the seasonal resident does reside with him or her. (We do have a template for the letter, please contact us for an example)
  • A utility hookup or work order dated within 60 days before registration in the medical use registry.
  • A utility bill, not more than 2 months old.
  • Mail from a financial institution, including checking, savings, or investment account statements, not more than 2 months old.
  • Mail from a federal, state, county, or municipal government agency, not more than 2 months old.

All proof of residency must have the SAME address to prove that you live there.

What are the medical marijuana requirements for “seasonal residents” or ‘snowbirds?”

The term “seasonal resident” means any person who temporarily resides in this state for a period of at least 31 consecutive days in each calendar year, maintains a temporary residence in this state, returns to the state or jurisdiction of his or her residence at least one time during each calendar year, and is registered to vote or pays income tax in another state or jurisdiction.

If you are a seasonal Florida resident, you must show a photo ID along with a copy of two of the following documents:

  • A deed, mortgage, monthly mortgage statement, mortgage payment booklet or residential rental or lease agreement.
  • One proof of residential address from the seasonal resident’s parent, step-parent, legal guardian or other person with whom the seasonal resident resides and a statement from the person with whom the seasonal resident resides stating that the seasonal resident does reside with him or her. (We do have a template for the letter, please contact us for an example)
  • A utility hookup or work order dated within 60 days before registration in the medical use registry.
  • A utility bill, not more than 2 months old.
  • Mail from a financial institution, including checking, savings, or investment account statements, not more than 2 months old.
  • Mail from a federal, state, county, or municipal government agency, not more than 2 months old.

All proof of residency must have the SAME address to prove that you live there.

Can I smoke medical marijuana?

Yes, if the doctor determines that you qualify or you do not have a medical condition exempting you from smoking, you may obtain a prescription for smoking medical marijuana flower.

You cannot smoke marijuana in a vehicle, in a boat, on any school grounds, in any state/federal institution, or on public transportation. Do not operate heavy machinery while on medical marijuana.  

Do I have to be over 18 years of age to get a medical marijuana prescription?

No. Patients younger than 18 can obtain a medical marijuana prescription with the accompaniment of a parent or legal guardian.

For minors, we require the minor to have medical records within 1 year of age proving a qualifying medical condition. The legal guardian must have a valid Florida driver’s license or Identification Card and bring the minor’s Birth Certificate or K-12 Registration. The legal guardians name must match the birth certificate or K-12 registration. 

The minor will have an initial visit with our Orlando medical marijuana physician. Minor’s are required by the Department of Health to see a second medical marijuana physician to concur with the first physician that medical marijuana is adequate treatment for them. We have another medical marijuana physician in our Clermont location included in the minor price. 

If the Clermont location is too distant, you will have to find your own second evaluation with another medical marijuana clinic physician, most likely at a separate cost varying $50-$100.  

What is the difference between low-THC and medical cannabis?

Low-THC marijuana is defined as containing 0.8 percent or less of the psychoactive compound tetrahydrocannabinol (THC), and more than 10 percent of cannabidiol (CBD). Low-THC marijuana typically does not produce the euphoria (high) often associated with medical cannabis.

Some medical conditions, like seizures, anxiety, pain, and insomnia, respond best to low-THC, high CBD marijuana. Conditions characterized by chronic pain, depression, fatigue, nausea, wasting, and gastrointestinal disorders respond to high-THC medical cannabis.

When ordering marijuana for a patient, the doctor will include the orders for both low-THC marijuana or medical cannabis.

Where can I buy medical marijuana?

We will provide you with a list of the current medical marijuana treatment centers, aka dispensaries, that are authorized to dispense medical marijuana to qualified patients and their caretakers.

You can have your medical marijuana order delivered by courier.

Can I provide you with my existing medical records?

Yes. We require medical records in order to prove that you have a current qualifying condition. We encourage you to send us your records in advance of your appointment so our doctor can review your case. Our fax number is 407-288-8607.

Do you accept medical insurance?

No. Medical marijuana is still prohibited at the Federal level, therefore, we are unable to file with medical insurance. Marijuana Care Clinic will provide a receipt upon payment that can be submitted to your insurance company for reimbursement if allowed. We accept cash, major credit cards, and have convenient and cost effective membership plans.

How can I schedule an appointment with Marijuana Care Clinic?

You can schedule your appointment online or by calling our office at 407-751-5005 during regular business hours.

How much are the visits to see the doctor?

Certification Visits
New Patient Certification visits cost $159.  Follow Up Visits, which are required every 210 days, cost $149.

How often do I need to see the doctor?

Florida law requires that patients must be seen for an in-person examination at maximum of once every 210 days.  We strongly encourage patients to contact us if they want to follow up with the effectiveness and/or make adjustments to medication within the 210 days. The cost of recertification (follow up) visits are $149, payable by cash or charge.

What can I expect at my visit?

For your initial certification appointment, you should arrive 10-15 minutes early. Please allow up to an hour for your initial certification appointment.

Prior to your appointment, you should have received an email invitation to our online patient portal (OnPatient.com). Through this portal you can check in to your appointment prior to coming in. Also, there is an educational video under the ‘Documents’ portion of the portal in which you can get pre-educated prior to coming in.

Upon arrival you will check into our office, if you have not done so already. We will also be providing state consent forms and clinic waivers so you may understand all rules and regulations. We will review all of your paperwork to make sure it is filled out properly. We will also collect your medical records that you brought from your treating physician and attach them to your medical chart so the physician may determine if they are adequate. The staff will then help you with the state application for the medical marijuana card or give you take home instructions if there are any technical issues. 

If you do not bring medical records, we may continue with the state application but we will not give you a recommendation until we have received your adequate medical records. We will have you complete a medical records request form so we may request from your treating physician or give you list of physicians you may get diagnosed with.

From there, you’ll be taken to the exam room and the doctor will then perform a full physical examination and develop a treatment plan based upon your exam findings and health history. Prior to leaving our office we will make sure all of your questions have been answered and we will schedule you for all of your follow up appointments right away to ensure there is no lapse in your prescription.

What conditions qualify for medical marijuana?

The following qualifying conditions are specified within the state Constitution:
Cancer.
Epilepsy.
Glaucoma.
HIV
AIDS
Post-traumatic stress disorder (PTSD).
Amyotrophic lateral sclerosis (ALS).
Crohn’s disease.
Parkinson’s disease.
Multiple sclerosis (MS).
A Terminal Condition
Chronic Pain*

Medical conditions of the same kind or class as or comparable to those enumerated
*Chronic pain may only be a qualifying condition if the patient has another qualifying condition.

Other potential qualifying conditions of similar class include the following:
ADHD
Anxiety
Arthritis
Chronic Pain (any kind)
Cerebral Palsy
Depression
Fibromyalgia
Epilepsy
Hepatitis C
Inflammatory Bowel Disease
Insomnia
Irritable Bowel Syndrome
Lyme Disease
Migraine Headaches
Neuropathy
Osteoarthritis
Rheumatoid Arthritis
Sickle Cell Anemia
Tourette’s
Ulcerative Colitis (UC)

Marijuana Care Clinic is committed to providing the highest quality care to all patients interested in pursuing the medical benefits of marijuana.